Multi-disciplinary health team seated in circle having a discussion about personalised care

Meet our Team

WASP is a clinically led collaborative with expertise in personalised care, service user engagement, quality improvement, co-design and research

Dr Louise Johnson

Founding Member and Programme Lead

Hello, I’m Louise, a clinical academic physiotherapist and founding member of WASP. In my clinical role, I work with people with stroke, so I know first-hand the difference a personalised approach makes. Not only is it better for people who use our services, but its extremely rewarding for clinicians and teams too. I lead and guide the WASP team, with a focus on strategic development, evaluation and research.

What matters to me

I love to travel – planning a trip is almost as exciting to me as the journey itselfI am quite creative and enjoy learning new skills. At the moment Im learning pottery.  Other things I love, are cooking and fresh flowers. And of course, my children!  

Dr Beth Clark

Personalised Care Facilitator 

Hello, I’m Beth. I’ve been an Occupational Therapist since 2002 and a WASP Facilitator since 2019.   I passionately advocate working in a person-centred way because I’ve seen the difference it makes.  True personalisation requires a system-wide approach, and supported by WASP, I hope that personalised care will become core business, in health and social care settings.  Ive recently completed my PhD, titled, Examining the Recommendation for 45 minutes of Therapy Following Stroke.

What matters to me

When I am not working, I love spending time at the beach with my family.

Lyndsay Court

Personalised Care Facilitator

Hello, I’m Lyndsay. Before joining the WASP team in 2022, I worked in the NHS as Lead Occupational Therapist for a children and young people’s service.

Through my work with WASP as a programme facilitator, I hope to influence quality of life improvements across a population larger than I could ever reach as a clinician.

I have a particular interest in reducing health inequalities, an enthusiasm for humanising health care and I understand the power that personalised care has to enable this.

What matters to me

My family and friends are the most important to me and I cherish the time I get to spend with my husband and daughter. I am happiest at the beach or in the sea and I would love to sail around the world.

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Matthew Wood

Digital Facilitator

Hello, I’m Matthew, I’m a Senior Orthotist working in West Dorset and joined the WASP team in 2023 to help with digital development.

I have a keen interest in health literacy, and how we can best communicate complex topics to the widest range of people.

My clinical responsibilities involve designing bespoke braces, supports, and footwear for a range of service users. Personalised care is such an important part of this work, as if the solution doesn’t match the person then it won’t be used!

What matters to me

When I’m not at work, I enjoy writing and hunting for fossils on the Jurassic Coast.

Carl Adams

Founding Member and Associate Trainer

Hello, I’m Carl, a Physiotherapist working in Research and Improvement across Solent NHS Trust and a founding member of WASP. I support services to work alongside patients, people and communities when improving healthcare. I have a passion for quality improvement and co-production that has led me to put patient and people participation at the centre of service design.   I deliver the WASP “measuring self-management” and “use of patient activation” modules.

What matters to me

In my spare time, Im a keen cyclist and a junior rugby coach. I also enjoy DIY and family time. I have a passion for teamwork, learning new skills and encouraging young people to play rugby.

Steph Heath

Training Associate

Hello, I’m Steph. I’ve been a nurse for over 20 years and involved with WASP since 2017I went into nursing because I wanted to work with people. I’ve always been fascinated about what lies beneath the surface. How do we support people’s health and wellbeing in the context of their whole life? How can we work differently to really see people and respond to their needs? Ive developed my interest in supported self-management and have experience of using, training and mentoring teams to support use of the Patient Activation Measure. I have foundation level Health Coaching training and am currently working in a non-clinical role supporting projects focused on personalised care for people with cancer.

What matters to me

Outside of work, I love travel, walking, cooking, interior design, and anything creative.

Kathy Beaven

Training Associate

Hello, I’m Kathy a paediatric dietician. I joined the WASP team in 2021, on a part time secondment.   I qualified in 1993 and worked in several areas of dietetics, before specialising in children who have feeding tubes – a role I have been in for over 22 years.  I’ve always been interested in working together with patients and their families or carers to provide a truly personalised approach. Knowing what matters to the person is so vital in being able to support them. 

Working with WASP means I have a deep understanding of how personalised care can support the NHS become more sustainable. I actively promote personalised care across all areas of my work.

What matters to me

In my spare time, I enjoy being with my family and teaching trampolining!

Jo Hurd

Training Associate

Hello, I’m Jo – a senior healthcare manager and nurse with nearly 30 years of clinical, operational and strategic experience. 
I currently work as a Programme Manager at Southern Health NHS Foundation Trust developing education resources and training material to support “Future Planning” – which aims to ensure that co-ordinated, person-centred care and support considers an individual’s pre-determined wishes when they become unwell, or their condition deteriorates. I work across the local system to ensure successful implementation of the Future Planning Programme and to promote an integrated approach. 
Throughout my career, I have always taken a collaborative approach and am passionately committed to improving patient outcomes and experience.  I am a co-facilitator on the WASP Proactive Care Workshop.


What matters to me

I have four grown up children and a keen interest in urban art and mid-century design